Conference Program
0730 - 0755
0800 - 0805
0805 - 0905
0910 - 1005
1010 - 1025
1025 - 1120
1125 - 1225
Registration / Continental Breakfast
Opening Remarks
When Less is More: Rethinking Common Pediatric Practices in Urgent Care
Jennifer Thull-Freedman
Refine your clinical approach to kids with common Urgent Care problems, like UTIs, low-risk fractures, fever, bronchiolitis, and constipation. Minimize unnecessary tests, stress, and treatment - while providing up-to-date, evidence-informed care for kiddos in the Urgent Care.
MORNING WORKSHOP SESSIONS
Refreshment Break
MORNING WORKSHOP SESSIONS (repeat from 0910)
Toxicology Presentations in Urgent Care
Nicholas Sajko
Common toxicology conundrums for the Urgent Care provider – when and how to call for help.
1225 - 1315
1320 - 1415
1420 - 1515
1515 - 1535
1535 - 1635
1635 - 1640
1640 - 1800
Lunch
AFTERNOON WORKSHOP SESSIONS
AFTERNOON WORKSHOP SESSIONS (repeat from 1320)
Refreshment Break
Managing Frostbite from Triage to Treatment: A Practical Guide for Urgent Care Teams
Heather Boucher, Lindsay Burnet, Danielle Fuckho
Overview of current best practices in caring for patients with frostbite including:
• Triage and transfer decisions for patients with frostbite
• Tips and tricks for rewarming, grading and dressing frostbite injuries
• How and when to order and give Iloprost
Closing Remarks
Reception & Networking Session
Meet and greet with members of the Urgent Care community, including physicians, nurses, residents and students.
Workshop Sessions
Workshop sessions have been identified as designed for physicians/NPs or RNs/LPNs or both (multidisciplinary)
Although the workshops will focus on the needs of the identified health professionals, other disciplines are welcome to attend
Morning Sessions
Keep Calm and SIM On
MULTIDISCIPLINARY
Cherie Serieska, Anthony Seto, Shauna Champagne
Cases that offer stuff that’s good to review, a bit of something new, scenarios that could occur – but only a few, a chance to exercise your mind and teamwork skills as a crew.
Listening, Learning, Supporting: Indigenous Care in the Urgent Care
MULTIDISCIPLINARY
Caroline Turner
Focus on current inequalities in healthcare for Indigenous Peoples along with recommendations on how to improve outcomes by providing trauma-informed care, advocating for patients and navigating the NIHB.
Casting Confidence
PHYSICIANs / NPs
Robyn Gould, Alli Robertson
An ortho tech led hands-on session practicing common casts in Urgent Care. Review anatomy relevant for immobilization; learn proper material selection (cast vs splint, fiberglass vs plaster), demonstrate step by step application techniques; recognize and manage common complications; understand indications and contraindications for casting and splinting.
The Last Gasp
PHYSICIANs / NPs
Stan Mayer, Tyson Warner, Ian Wishart
Hands-on practice with adult and pediatric intubation, cricothyrotomy and pig tail insertion. This session will focus on common challenges of airway management including assessment (regular vs difficult), the use of airway adjuncts and techniques to deal with airway emergencies.
Optimizing Connect Care & AI Scribe Update
PHYSICIANs / NPs
Peter Davids
Optimizing your Connect Care experience with charting efficiencies, fun tips and tricks as well as an AI scribe update. Learn how to use Connect Care to develop practice change activity for PPIP – Connect Care and PPIP, get it done.
Documentation Matters: Patient Safety and Legal Accountability
RNs / LPNs
Rosemarie Enokson
We know that there are patient safety risks every shift you work. None of us ever want to be named in a lawsuit either. Let’s look at some of those patient safety and litigation issues and learn how to keep you and your patient’s safer and mitigate those legal risks.
Are You Kid-ding? Pediatric Pearls
RNs / LPNs
Connie Avery, Pam Vandenbiggalar
This hands-on session will review pearls on treating pediatric patients.
Where is the Ortho Tech?
RNs / LPNs
Carl Murray
Brace yourself, in this hands-on session nurses will fracture the facts and fiction of orthopedic splints, slings, boots and braces. We’ll break down basic orthopedic injuries and explore indications for common ortho gear. By the end, you’ll be slinging answers like a pro and booting uncertainty out the door. Get ready to splint hairs over technique and cast yourself as the go-to ortho nurse on your unit!
Afternoon Sessions
Keep Calm and SIM On
MULTIDISCIPLINARY
Cherie Serieska, Anthony Seto, Shauna Champagne
Cases that offer stuff that’s good to review, a bit of something new, scenarios that could occur – but only a few, a chance to exercise your mind and teamwork skills as a crew.
Wee Wheezers: Bronchiolitis in Urgent Care Setting
MULTIDISCIPLINARY
Michelle Bailey, Jennifer Thull-Freedman
Review and update your assessment and treatment of bronchiolitis in the Urgent Care.
The Last Gasp
PHYSICIANs / NPs
Stan Mayer, Tyson Warner, Ian Wishart
Hands-on practice with adult and pediatric intubation, cricothyrotomy and pig tail insertion. This session will focus on common challenges of airway management including assessment (regular vs difficult), the use of airway adjuncts and techniques to deal with airway emergencies.
Not Just a Toothache
PHYSICIANs / NPs
Heidi Rabie
Recognizing and responding to dental complaints in Urgent Care including trauma, infections and pain.
Common Ophthalmologic Presentations for the Urgent Care Physician
PHYSICIANs / NPs
Jason Wesolosky
A quick, high level review of presentations involving the eye.
Phenobarbital Compared to Benzos - What's the Standard, and What's the Future for Urgent Care?
PHYSICIANs / NPs
Alexandra Pistore
Explore how phenobarbital is changing the game in managing alcohol withdrawal for patients headed to inpatient care. This session covers when and how to use it, and how it can reduce benzodiazepine use, ICU admissions, and complications—so you can start strong and stabilize early.
Don’t Let Your Charting Be a Disaster
RNs / LPNs
Cathy Dobson, Danielle Olenick
This session dives into the essentials of Code Orange charting at triage – what to document, how to do it fast, and why it matters when every second counts.
Charting and Code Narrator: Code Documentation Tips and Tricks
RNs / LPNs
Deb Lum
Overview of code documentation in Connect Care with a focus on time savers and shortcuts. This session will include an overview of the code narrator, as well as a simulation where learners can chart along to events being called out.
Vital Dose: The Art of Emergency Medication Prep
RNs / LPNs
Mandy Blacklock, Sara Phillips
Focused on the essentials of emergency medication preparation, this session delivers practical, hands-on strategies to enhance speed, accuracy, and confidence when every second counts. It’s not just about drawing up meds, it’s about mastering the art of readiness under pressure.